A couple whose car fell down an embankment in the Catskill Mountains tried to make rescue calls on their cellphone but shoddy reception prevented help from reaching them in time.
Arthur and Madeleine Morris’ car was stuck when it fell down an embankment near their driveway of their vacation home. Five times they tried to call 911, their son and a neighbor, but the calls failed due to bad reception in the rural area. Investigators say Arthur Morris tried to climb out of the car, but became wedge between the door and the ground. He soon died of asphyxiation. His wife was able to get out of the vehicle and again attempted to use the cellphone. She went to a neighbor’s house, but realized they weren’t home. She covered herself with a tarp and died in the night due to hypothermia.
It was reported that the Morris’ son had purchased the cellphone for his parents and signed a contract with the nation’s largest carrier, AT&T, with the belief that it offered the best signal in that area.
CNET reported AT&T said:
“Our thoughts and sympathies go out to the Morris family during this extremely difficult time. Wireless coverage in mountainous and remote areas is an industrywide challenge, and AT&T, along with other carriers, are continually striving to improve service levels in those areas.”
Should AT&T be held responsible in any way for the Morris’ deaths? Tell us in the comments.
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, Couple Dead After Bad Cellphone Connection Foils Chance of Rescue [VIDEO], http://feeds.mashable.com/~r/Mashable/~3/w2EVdlDF6U4/, mindcorp-tech